Frequently Asked Questions

It depends on the damage. Minor dents, scratches, and bumper work often take one to three days, while major structural repairs can run one to three weeks. Parts availability and insurance approvals also affect the timeline.

No. Insurers may suggest a shop from their network, but the choice is legally yours. You can bring your vehicle to us, and we work with all major insurance providers on your claim.

OEM certified means we are approved to repair your vehicle to the manufacturer's exact specifications, using their approved parts, tooling, and procedures. This protects your safety systems, factory fit, warranty, and long term resale value.

Paintless dent repair removes dents without fillers or repainting. We reshape the metal from behind the panel using specialized tools and lighting, so your original factory paint stays fully intact.

Not every one. PDR works best when the paint is unbroken and the metal is not badly stretched or creased. Cracked paint, sharp creases, and edge damage usually need traditional body repair instead.

Comprehensive coverage generally pays for hail damage, minus your deductible. Liability only policies do not. Insurers widely approve paintless dent repair for Colorado hail, and we handle the claim and supplements directly with your carrier.

Yes, when structural repairs are done correctly. We use computerized measuring equipment to bring your frame back to manufacturer tolerances, restoring the safety and strength your vehicle had before the collision.

Yes. We match your vehicle's exact factory paint code, then blend the fresh paint into surrounding panels. The result looks seamless, with no visible difference between the repaired area and the original finish.

Small chips away from the edge and the driver's line of sight can often be repaired. Long cracks, edge damage, or damage near ADAS cameras usually require full replacement for your safety.

Report the damage to your insurer, then bring your vehicle to us for an estimate. At Fleet Repair Service Inc, we coordinate directly with your adjuster on estimates, supplements, and approvals from start to finish.

Yes. We welcome older vehicles, disability vehicles, and custom projects that many shops turn away. From rust repair and worn panels to full repaints, we help preserve cars you are not ready to part with.

Yes. We service trucks, vans, and commercial fleets with efficient turnarounds and clear communication. We know downtime costs your business, so we work to return your work vehicles to the road quickly.

It depends on the damage. Minor scuffs and cracks are often repairable, while severe damage or compromised sensors may call for replacement. We restore correct fit, finish, and function either way.

Warning signs include uneven gaps between panels, pulling to one side, unusual tire wear, or doors that no longer close properly. We can measure your frame precisely and confirm whether structural repair is needed.

Yes. We stand behind our workmanship and are happy to explain our warranty coverage before work begins. Ask our team at Fleet Repair Service Inc in Commerce City, Colorado for details on your specific repair.

OEM parts are made by your vehicle's manufacturer, so they fit correctly and help protect your factory warranty, safety systems, and resale value. We use manufacturer approved parts and procedures on every repair.

Yes. Lease agreements usually require damage to be professionally repaired before turn in, often with OEM glass and parts. We repair leased vehicles to factory standards so you avoid excess damage charges at return.

Yes. We provide a clear damage assessment and estimate before any repairs begin, then explain your options and keep you updated throughout. You always know what we are doing and why before we start.

Once everyone is safe, document the scene with photos, exchange information, and file a report if needed. Then call us and bring your vehicle to our Commerce City shop for assessment.